Quantum Mind Privacy Policy

1. Introduction

Quantum Mind ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI automation services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site and services.

2. Information We Collect

We may collect the following categories of information:

• Contact Information: name, email address, phone number, and practice name provided via contact forms.
• Business Information: details about your healthcare practice, workflow, and operational needs.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide customer support.
• Deliver and improve our AI receptionist automation services.
• Send service-related communications.
• Analyze website usage to improve user experience.
• Comply with legal and regulatory obligations.

4. Privacy & Data Handling

We take data privacy seriously, especially in healthcare contexts:

• We do not use your private data to train public AI models.
• Data is processed through secure, industry-standard integration layers.
• We maintain data protection agreements with our clients as required.
• Our AI is used for administrative tasks and scheduling, not for clinical decisions.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service Providers: trusted third-party vendors who process data on our behalf to help us operate our website and provide our services.
• Legal Requirements: when required by law, court order, or governmental authority.
• Business Transfers: in connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights

You may have the right to:

• Access, correct, or delete your personal data.

To exercise these rights, contact us at contact@quantummindagency.ai.

8. Cookies and Tracking

Our website uses basic analytics to improve user experience. You may disable cookies in your browser settings.

9. Security

We implement industry-standard security measures including TLS encryption for data in transit, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Effective Date" at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: